Desena Web Design and Maintenance Terms & Conditions

Thank you for visiting Desena Web Design and Maintenance’s website. Please read these terms and conditions carefully before placing an order for our website packages. By placing an order for one of our website packages, you are agreeing to be bound by these terms and conditions.

Copyright

Quotes

All quotes supplied by Desena Web Design and Maintenance are valid for 2 months. If we have not received any information from the client within 2 months of the date of the quote, we will cancel the quote.

Deposit

A 50% deposit is required from any new client before the start of the project. Once a deposit is paid and work completed you are required to pay the balannce in full within 7 working days. We will contact clients via email to remind them of such payments. If no work has been completed, the deposit will be refunded in full, otherwise we will charge $50.00/page.

Website Hosting

This is an additional and independent service and will be treated as separate service and will be billed separately.

Desena Web Design and Maintenance will provide hosting facilities for the hosting of personal and business websites. However, you can host your website with different company.

Domain Name Registration

This is an additional and independent service and will be treated as separate service and will be billed separately.

Desena Web Design and Maintenance will provide Domain Name Registration service to personal and businesses. The domain name is registered on behalf of the customers in the customer’s name and is owned by the customer. The customer is responsible to Domain Name Registration. The customer is also responsible for the correctness of its information.

Website Design

Website Content

Website Packages

Unless otherwise negotiated, website packages include the following:

Website Maintenance

Website maintenance will become effective once we have sent you the Tax Invoice. If you decide to maintain the website yourself, we will send you a CD-RW which contains all of your website files and instructions on how to set it up on your computer. Currently we charge $25.00/page for HTML updates.

Cancellation Rights

You have a right to cancel your order at any time. In the event of the cancellation you will be invoiced for any work completed to date. If no work was completed, you will not be charged.

Payment

Prices are subject to change without notice

Privacy Policy

This policy governs the use and disclosure by Desena Web Design and Maintenance of personal information of its users and how its users can access that information.

Desena Web Design and Maintenance collects or maintains your personal information on its database:

All personal information submitted while placing an order will remain private and confidential. Any information provided will not be sold, reused, rented, disclosed or used for any other purpose other than to process your order and follow up with you regarding your order. Desena Web Design and Maintenance will endeavour to keep your personal information as secure as reasonably possible.

The above personal information collected by Desena Web Design and Maintenance may be used for the following purposes:

Spam Act 2003

Desena Web Design and Maintenance complies with Spam Act 2003. Desena Web Design and Maintenance only sends email to its clients and other users who have visited Desena Web Design and Maintenance’s website in the past and wanted to get more information about our web design services. If you feel you have received an email in error, please notify us.